nulledaddons
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Overview
Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.
Installation
1. Login your website back-end
2. Navigate to “Modules & services”
3. Click on “Upload a module” to upload and install Live Chat, Contact form and Ticketing System
4. You’re all done. Enjoy the awesome Prestashop chat and helpdesk module!
Features
Overview
Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.
Installation
1. Login your website back-end
2. Navigate to “Modules & services”
3. Click on “Upload a module” to upload and install Live Chat, Contact form and Ticketing System
4. You’re all done. Enjoy the awesome Prestashop chat and helpdesk module!
Features
- 3-in-1 customer support service module for Prestashop: offers both live chat, contact form and ticketing system.
- Create unlimited number of contact form in minutes
- Centralize support via ticketing system
- Freely to chat with customer through built-in live chat windows
- Excellent performance, allow you to chat with 1000+ customers stably at the same time with minimum server resource.
- User-driven interface, smooth chat on mobile devices
- Highest security layers implemented: auto-protection against spam, CAPTCHA and IP blacklist
- Easily manage your online store departments and staffs. The supporter can transfer their support conversation to related departments and decline the waiting time of customers
- Huge number of exclusive features such as: visual interface editor, multi online statuses (online, offline, busy, invisible), social login, Chatbot (auto-reply) & premade messages, display message sending status (Sent, Delivered, Seen, Writing), custom chat fields, rate support chat & ticket, chat history (for both customer and shop operator) and many more!
- Detailed statistic charts and helpful information on dashboard
- Multi-shop supported
